Our Daily Commitments
- We welcome all our customers with a smile, a helping hand, and a personal touch.
- We deliver a 100% satisfaction guarantee with every order, every time - We take anything back.
- We are at our best when we deliver enriching experiences that allow our customers to shop happily and want to return over and over again.
- We create loyal promoters one customer at a time.
- We respect our customers’ time by offering fast and accurate transactions in a personalized and efficient manner.
- We truly are a cohesive team and value our relationships with each other and our suppliers.
- We encourage open dialogue with our people and customers to share ideas about improving our stores, our processes, and our performance.
- We value each customer problem as an opportunity to shine. We listen and respond immediately to all feedback - taking personal initiative to make it right.
- We strive to offer the highest quality options that provide a point of differentiation.